What we are doing to keep you safe.

Our Covid-19 Guidelines

We are taking extra precautions due to Covid-19. We will ask you some screening questions once you have booked your appointment in order to determine that you are able to have a massage. In addition we ask that you please follow the guidelines below. This is for your own safety as well as ours.


Please Arrive On time.

It’s best not to arrive early or late for your appointment. We will come out to meet you and let you in to the clinic at the time you are booked in. 

bring A towel.

If possible we ask that you bring your own towels to the appointment. 

You will need to wear a face covering

We do ask all of our clients wear a face covering before and after treatment, there will be a few exceptions to this rule. We ask that you provide your own mask so please make sure you have one available. We will wear appropriate PPE inline with government regulations.


All clients will be asked to sanitise their hands with our anti bacterial gel on arrival.


All clients will be asked to to wash their hands before treatment.


We will also be checking peoples temperatures before starting the appointment.


If you or anyone in your household are feeling unwell we ask that you do not book an appointment. Anyone who turns up at an appointment and is displaying symptoms of coronavirus may be turned away without notice.


We are carrying out extra cleaning of surfaces, door handles etc.

Procedures may differ slightly depending on which clinic you are visiting.

Covid-19 Risk Assesment

There is a risk involved in any close contact business where a 2-metre distance is not possible. We have put together this Covid-19 risk assessment to inform you of everything you need to know about Covid-19 and how Mobile Massage Therapy has adapted our service to fit with the current guidelines. New measures must be put in place to reduce the risk of spreading the virus and keeping our clients safe. For the latest information in regards to close contacting business guidelines set out by the government please click here.

Who might be harmed and how?

My clients, their family members who may be vulnerable. If the correct measures are not followed.

High risk clients

Age – The virus seems to have a bigger impact on people who are older.
Gender – has a bigger impact on males than females
Ethnicity – seems to have a bigger impact on people from some ethnicities
Health – has a bigger impact if you already have other pre-existing health

When is the action needed by?

Immediately 01/08/20

What are you already doing to control the risks?

  • Identified what the risks are and who is most vulnerable in this Covid-19 risk assessment
  • Identified who may be at higher risk of problems if they contracted the virus.
  • Where possible working outside to reduce the risk of spreading the virus.
  • Advising any individuals who think they may be high risk to check with the doctor before booking and, where possible provide a doctor’s note declaring that they are fit to have a treatment.
  • Sending a full online consultation to the client to limit face to face exposure. Collecting basic track and trace information in case they or I come into contact with Covid-19.

Hygiene & PPE

  • Washing all towels and linen with Dettol laundry detergent to kill viruses and bacteria.
  • Ensuring every surface that the client touches is cleaned or changed between clients.
  • Plastic, sealable containers for laundry used.
  • Cleaning massage table with a bleach solution after the session and antibacterial wipes between clients.
  • Washing hands more often.
  • Encouraging clients to wash their hands.
  • Asking the client to ventilate the room 1 hour before my arrival at the property.

What further action do you need to take to control the risks?

Continue to take the steps already put in place, review weekly if anything needs to be adjusted and change accordingly. Keep up to date with government guidelines here

Full list of questions in the consultation form

To view and complete this form please click here